Frequently asked questions

Cancellations can be made up to 48 hours prior to the time of your consultation. Missed appointments will incur the full session fee. If you cancel or reschedule with less than 48 hours you will be charged 50% of the fee.

If the session you cancel can be filled by another client, you will not be charged. 

All Australians with a Medicare card are eligible for up to 10 rebated sessions a calendar year. You will need to obtain a Mental Health Care Plan (MHCP) from your GP and receive a rebate of $96.65. If you are eligible for a MHCP you need to obtain this prior to your first consultation.

Depending on your personal level of private health care cover, you may be eligible for a rebate by your provider.

Feel free to take this template to your GP

What you share stays between you and I! Psychologists are legally bound by confidentiality which means that what you discuss cannot be shared with anyone without your express consent. 

There are some legal limitations to this rule, such as if your notes are subpoenaed by the court, or if you are at risk of harm.

If I become concerned about your wellbeing or safety, I will be required to take steps to ensure that duty of care is covered. Any potential breach of your confidentiality will be discussed with you prior to taking action.

50 min session - $200

(Gap fee of $103.35 with $96.65 Medicare rebate)

Payment is taken from the stored payment method that you will be asked to consent to when making your first appointment. Payment is usually taken on the day of the service.

Starting or re-entering therapy can be scary! Many people feel a range of emotions like worry, nervousness, excitement, or hopefulness prior to their first appointment, and these are all completely normal! The first session is an opportunity to get to know you, to gain an understanding of what you are hoping to receive support with specifically, what your goals are for the future, and the sharing of practical skills to start assisting you to make improvements in your life. It’s also a good opportunity for us to see if it is a good therapeutic ‘fit’.

The initial session is 60 minutes long, as it involves a comprehensive assessment of your presenting issues, and history (including family, work and schooling) and collaboratively working on treatment goals. Additional sessions are 50-55 minutes long.

My current available days are Tuesday to Friday.

Unfortunately, Aster Psychology cannot offer crisis or emergency services and is not available after hours. If you require immediate support, please contact one of the following:

Police, Fire or Ambulance - 000

Lifeline - 13 11 14

Kids Helpline - 1800 55 1800 (

1800 RESPECT (WA) 1800 737 737